Viking is Norway’s largest roadside assistance company, and a leading Nordic assistance group with a strong focus on customer satisfaction and innovation. Our Norwegian legacy and harsh natural conditions have fueled our experience in solving mobility situations for 60 years. We ensure safe and efficient mobility of vehicles, passengers and vehicle content for your business wherever a breakdown takes place.
Viking offers assistance to all types of vehicles, from heavy trucks to motorcycles, and has international partners that enable us to help businesses all over Europe. In Scandinavia, Viking is the preferred partner of most vehicle manufacturers, several insurance companies, and a number of foreign businesses. In addition to roadside assistance and vehicle recovery, we provide 24-hour emergency and customer support call center services, as well as medical assistance to foreign tourists.
Core business services
You don't need to be a breakdown assistance, transport or customer support expert. Viking will help you find the right solution for your business.
If you are considering an outsourced call center solution, we’ve got you covered. Viking Assistance provides seamless and scalable call center solutions that enable you to expand your customer support past your onsite resources and into new markets. Contact us to get started.
Heavy duty recovery
Recovery and roadside assistance of heavy duty vehicles is often complicated and complex in the harsh Scandinavian climate. With over 150 heavy duty recovery vehicles and extensive experience, Viking holds a leading position within the field. Contact us to get started.
With our fleet of flatbeds Viking Assistance is able to deliver reliable, fast and cost efficient vehicle transportation solutions to our business clients. Transport missions can be ordered through our custom platform with logistics handled by our call center. Contact us to get started.
Tailored end-to-end solutions
Viking kan provide tailored solutions and packages for all types of businesses.
With extensive experience handling all types of insurance cases you can focus on insurance, not the administration of breakdowns.
Repairing on the roadside is Viking’s primary focus, and Viking enforces the use of service vans with skilled patrols when towing can be avoided.
In cooperation with police authorities we offer theft and tracking services of stolen vehicles.
In many cases we often solve an issue over the phone instead of roadside assistance, reducing the costs for our partners.
Agreements with all major car rental companies in Scandinavia make it possible to provide a rental car 24/7 if needed after a breakdown.
Mobility & automotive
Viking is a leading provider of Mobility and Automotive services for major OEM’s.
bCall & eCall
Viking handles bCalls and eCalls for OEMs in case of a breakdown or emergency situation.
Viking manages medical assistance on behalf of our international partners, and acts as their local correspondent.