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Wrong Fuel Assistance
Have you filled the wrong fuel in your vehicle? Don’t panic, we can help!
Accidentally fill diesel in a petrol car or vice versa?
Every year a large number of drivers accidentally put the wrong fuel in their car. Whether it’s due to a brief lapse in concentration or a force of habit following a vehicle switch, misfuels happen.
Putting petrol in a diesel car is especially easy – and accidentally filling petrol in a diesel tank is also common. All you need to fix the problem is to have the incorrect fuel drained from your vehicle. But it is very important that you don’t continue driving. Doing so can cause catastrophic damage to your engine.
So don’t panic, the important thing now is how you respond. Just call us and our fuel drain specialists will come to you.
This is what you do:
- 1
Don’t panic – We’re here to help. With the right assistance, you’ll be back on the road in no time!
- 2
Remove the keys from the ignition: and do not turn on the ignition or attempt to start the engine.
- 3
Stop driving – If you have started your car, park and switch off your vehicle as soon as possible.
- 4
Get to a safe location: if you’re still at the petrol station get help pushing the car to a safe spot.
- 5
Call us as soon as possible – we will drain and flush your vehicle at your location.
Fuel draining or vehicle recovery
In the event of a misfuelling, the situation can be handled in one of two ways. We either empty the tank on the spot while you wait or we transport your car for repairs at a workshop.
Fuel draining on the spot
If possible we will drain the fuel tank while you wait.
Most people realise that they have filled the wrong fuel while they are refuelling. In this situation Viking can normally solve the problem by draining the fuel tank while you wait.
Vehicle recovery
Transport to a garage if fuel draining won't solve the problem.
If you have turned on the car or started driving before you realise that you've filled the wrong fuel the damage might be too extensive to fix on the spot. In this case we'll transport your car to a garage for repairs.
